In 1963, Dar Al Shifa Hospital was established as the first private hospital in the State of Kuwait, serving maternity hospital maternity hospital located in Sharq, Kuwait City.In 1992, Dar Al Shifa Hospital went through a notable expansion under the ownership of Mr. Ali Jeraq whose personal goal was to make healthcare services accessible to every individual in the community and organizational vision to become a leading health care organization in the region. As a result, Dar Al Shifa Hospital developed into a fully-fledged general hospital that included a wide scope of services.In 2003, various factors including the hospital’s growing reputation, continuous investment in the workforce, and adoption of the state-of-the-art technology facilitated the relocation of the organization to Hawally Governate. This shift in location allowed for an increase in both the inpatient beds and the outpatient clinics eventually boosting the capacity to serve a wider segment of the population.

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Currently Dar Al Shifa Hospital is currently a 220 bedded accredited facility constitutes of inpatient rooms (Al Dana, Imperial, Royal, Junior and Standard), Labor rooms, Neonatal units, Intensive Care Units, Operation Theaters, Emergency Room, Cardiac Catheterization Laboratory, Diagnostic services, Home Care Services and Outpatient clinics catering approximately 40 specialized/subspecialized medical units.Over the past two decades, Dar Al Shifa Hospital has proven itself as a trustworthy organization in which patient/family-centered care is provided through a competent and diverse team of health care professionals utilizing the latest technology and applying evidence-based practices.

Dar Al Shifa Hospital also imbibes best in class practices through enrollment into various accreditation/affiliation programs by international organizations such as Accreditation Canada, American College of Radiology, HIMSS, ISO for Dietary and Material Management, American Heart Association, Press Ganey, American Society of Safety Professionals etc.Today, Dar Al Shifa Hospital is continuously growing and evolving as a distinguished health care organization in achieving its vision of being a regional health care leader.

JOB VACANCIES

Staff Nurse – Emergency DepartmentRequisition ID: 1486 – Emergency Medicine

Clinical DietitianRequisition ID: 235 –  Dietary

Clinical AuditorRequisition ID: 1982 – Quality

Consultant – Emergency MedicineRequisition ID: 1198  Emergency Medicine

Registrar – NICURequisition ID:  Pediatric / Neonatology

Registrar – Obs & GyneRequisition ID: 205

Call Center Coordinator – Shifa Lite & Events (Female)Requisition ID: 1966 –Support Services

Junior Medical OfficerRequisition ID: 1965 Administration / Medical Administration

Anesthesia TechnicianRequisition ID: 233 Anesthesia

Registrar – NICU (283)

Pediatric / Neonatology

Job Scope:

Handles all medical Neonatology cases in the department, and Inpatient’s wards according to policies and procedures of the Department.

Job Responsibilities:

• Attends all “at risk” deliveries.
• Examination of all the newborn babies on daily basis and visits their mothers.
• Manages sick newborn and NICU babies as appropriate.
• Informs and works closely with the specialist/consultant in serious cases, NICU admissions, congenital anomalies, or cases requires referral to other physicians or other hospitals.
• Ensures implementation of the Ministry of Health regulations, the Hospital Medical Staff Bylaws, Rules and Regulations and the Pediatric Department Policy and Guidelines.
• Responsible to provide the highest quality of service to the patients under his/her care within the resources provided by the program.
• Arranges the patient transfer procedure including contacting the other hospital, stabilizing the patient and completing the referral notes and escorting the patient if required.
• Resides in the hospital site while on call and will make sure the pager/telephone is in good working order.

Job Requirements:

 Education and Experience

• MBBS and Master Degree in Pediatrics / Neonatology
• Minimum 1  year  of experience after Master’s degree in relevant specialty
  
  Job-Specific/Technical Skills

• Good communication skills.
• Knowledge of Required Organizational practices/patient safety standards.
• Command over professional code of ethics, medical bylaws.
• Knowledge of evidence based Age specific/ Population specific patient care clinical guidelines accepted by the hospital.
• Culturally competent (Kuwaiti patients’ culture and beliefs).
• AHA certified Basic Life support provider
• PALS Pediatric Advance Life support

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 Staff Nurse – Emergency Department (1486)

Provide age-specific patient-centered care utilizing the nursing process:Perform patient assessment using appropriate, problem focused, and age-specific assessment techniques.Involve the patient, significant others, and health care providers in the plan of care when appropriate.Collaborate with other disciplines through multidisciplinary meetings and care conferences to facilitate patient care and operations.Analyze the assessment data, derive nursing interventions, set priorities according to patients needs, formulate a plan of care, implement and evaluate the outcome.Maintain patient privacy and confidentiality of information all the time.Initiate appropriate admission, discharge or transfer plan.Recognize subtle cues to anticipate potential problems.Document all relevant data in the medical record/ ER forms according to hospital/departmental standards.Ensure availability and maintenance of supplies and equipment needed for the unit and patient care.Ensure that preventive maintenance is performed on time and all equipment are ready for use.Accountable for the use of patients’ and hospital’s resources.Accountable for the patient, the organization, the profession and self.Perform clerical duties when needed.Assume responsibility for meeting accreditation required mandatory education, e.g., fire, safety, infection control and others.Report daily occurrences and unusual incidents to the head nurse/team leader on timely manner without delay.Ensure quality and patient safety practices are followedProvide or promotes patient and family- centered care.Promotes inclusive health by providing equitable and accessible care to patients and families with special needs.

Perform major functions pertinent to an ER – Staff Nurse:Triage and assign patients to ER areas as per the DASH-ER triage policy.Demonstrate required assessment and therapeutic skills.Abide by the standards of care and practiceDemonstrate competence with BLS, ACLS and PALSProvide holistic care to patients including but is not limited to, dealing with all types of emergencies: neurological, cardiovascular, orthopedic, ophthalmic, ENT, endocrine, abdominal, GYN, emergency delivery, genitourinary, psychiatric, toxicological, pediatric, hematological, head and spinal cord injuries, multiple trauma, limb/life saving, shock, burn, child abuse, still birth and neonatal death.Implement and monitor infection control measures.Initiate and handle peripheral Intra Venous lines for administering of fluids and medications.Administer vasoactive and thrombolytic drugs and other medications as per doctor’s order.Deliver pre-operative patient care for emergency surgeries.Apply safety measures related to patient care.Operate all unit required equipment safely.Assist physicians with special procedures, including but not limited to, insertion of central line, application/removal of cast, suturing, peritoneal and gastric lavage, chest tube insertion, paracentesis, pleural tap, lumbar puncture, cut down, dressing application for burn cases, application of cervical collar, vaginal examination and dilatation and curettage.Monitor cardiac rhythm, detect arrhythmias, and manage accordingly.Follow ER protocols in managing mass casualties, and disaster planning according to DASH Emergency Disaster Preparedness Plan.Manage medico-legal issues appropriately (i.e. Death on Arrival (DOA), suicidal attempts, etc).

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 Clinical Auditor (1982)

Purpose and Scope of the Job-/Summary 

Clinical Auditor is responsible for providing support to clinical audit projects that are aimed at producing improvements in clinical processes and to ensure that optimum care is delivered to our patients. This involves conducting clinical audits and examining the appropriateness of the treatment given by the clinicians are in line with the agreed clinical guidelines. The clinical auditor also assists in the administrative functions of the Quality Department, providing on-site quality improvement instructions, actively participating in assigned team or committees and QI projects, generating reports, analyzing data gathered, initiating action plans and also developing, revising or reviewing of documents.

Main Duties and Responsibilities/Performance Standards 

Clinical Guidelines 

• Assists the medical teams/HODs in the development of clinical guidelines pertaining to their practices.
• Develop an audit tool for each clinical guideline under audit.

Clinical auditing function 

• Prepares a clinical audit plan on annual basis as approved by the clinical audit board.
• Acts as a facilitator of the clinical audit board. 
• Conducts clinical audit to evaluate medical practices against the approved clinical guidelines for the medical departments.
• Presents the clinical audit report to the Clinical Audit board for discussion and recommendations.
• Prepares the minutes of meetings for the clinical audit board and seek the chairman approval.
• Physically verify if the improvement actions are implemented by the Heads of Departments based on submitted audit findings.

Quality Improvement & Accreditation

• Recommends and follow up on enhancements of electronic medical records as identified during the audit process.
• Initiate case reviews as requested and follow up on the outcomes.
• Recommend and develop clinical indicators and monitor performance as an outcome identified as part of clinical auditing function.
• Actively participate in accreditation-related activities.
• Be part of hospital teams and committees as per the assignment.
• Ensures quality and patient safety practices are followed.
• Provides and promotes People Centered care concept by involving Patient and family in all activities affecting their care and choices as applicable.
• Promotes inclusive health by working on initiatives to provide equitable and accessible care to patients and families with special needs.
• Performs miscellaneous job-related duties arising due to additional department functions.

Qualifications, Competences and Skills

Education:

• MBBS Qualification is required.
• Health Care profession or Quality related courses is a plus.

Experience: 2-3 years of experience in healthcare field.

Licensure: Not applicable

Language: Proficiency in English and Arabic Languages.

Computer Proficiency: Proficiency in Microsoft office and working on SPSS-Optional

Performance Competencies

• Excellent Computer Skills
• Strong attention to detail and good analytical skills
• Ability to gather data, compiles information, understand workflow in various departments and prepare reports.
• Exceptional written and oral communication skills
• Strong negotiating skills to resolve any disputes.
• Good decision-making skills
• Critical Thinking
• Continuous development and self-training programs to improve work knowledge and best practices.

Principle Working Relationships and Remarks

Hospital /Outsourced employees 

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